Windows Support

An IT partner that simplifies device management and provides reliable support.

Businesses Rely on Us

Reduce Recurring Issues With Our Windows Support Specialists

Deliver a secure, stable, and high-quality experience to your hybrid workforce from anywhere.

Why choose Technology Advisory Group for Windows Support?

  • Quickly connect with a Windows support expert because we triage support tickets in just 12 minutes on average.
  • Resolve most common issues in 35 minutes or less on average once you connect with our efficient team.
  • Reduce the number of tickets you send to 0.5 tickets per user per month, which is 75% below industry average.
  • Work directly with a dedicated vCIO who helps you stay ahead of emerging issues in your Microsoft environment.
  • Choose a professional Windows support team who has earned a 98% satisfaction rating across 1,512+ end users.

Request a Quote for Windows Support

Hear From Satisfied Windows Support Clients

“Since we began our association with Technology Advisory Group we have found them to be professional, responsive and easy to work with – providing us excellent value for the dollars we have spent. Thanks to Technology Advisory Group, we now have control over our computer system – it doesn’t control us.”

 

LAW FIRM, PROVIDENCE, RI

“We are a small agency and do not have an in-house IT department. Technology Advisory Group serves in that role for us and has been very responsive to our needs. They identify issues promptly and provide timely and appropriate solutions. TAG is a great technology partner for our organization.”

 

HOSPITALITY COMPANY, PROVIDENCE, RI

“I just wanted to thank you for your immediate response to my request for the restoration of a directory that was essential to our business operation.”

 

DETENTION FACILITY, CENTRAL FALLS, RI

“Service is excellent! We are a small customer and are still given immediate attention.”

 

SUBMITTED VIA CUSTOMER SATISFACTION SURVEY

“Usually when we need help it’s important to us, and the response from TAG has always been excellent. All of the staff is extremely responsive and helpful, a pleasure working with all of you.”

 

SUBMITTED VIA CUSTOMER SATISFACTION SURVEY

“When it came time for the East Greenwich Yacht Club to replace their server, we obtained quotes from several vendors. We chose TAG as our IT partner because of the straight forward quote with no hidden costs and their thorough analysis of our existing system. The installation of the server and related software by the TAG tech person was seamless and follow up support is excellent. As a firm believer in you get what you pay for, TAG delivers professional and quality service and I would recommend any organization consider TAG as an IT partner.”

 

YACHT CLUB,, EAST GREENWICH, RI

“The Providence Warwick CVB is a small agency and does not have an in-house IT department. Technology Advisory Group serves in that role for us and has been very responsive to our needs. They identify issues promptly and provide timely and appropriate solutions. TAG is a great technology partner for our organization.”

 

HOSPITALITY COMPANY, PROVIDENCE, RI

Trusted IT Partner for Seamless Windows Support Solutions

75+

Current clients

25+ Years

Assisting small to medium-sized enterprises

1500+

Management of computers and servers

Learn More About Our Windows Support

Minimize Downtime for Your Business Small and medium-sized businesses (SMBs) often struggle with productivity software that isn't quite right—leading to wasted time and frustration. Our service ensures your team has the right tools, from word processors to spreadsheets, tailored to your specific needs. We streamline software to enhance collaboration, simplify tasks, and boost efficiency, letting you focus on what you do best: growing your business.
Eliminate Email Frustrations Email is the backbone of business communication, yet issues like lost emails, spam, and synchronization errors can hinder your operations. We provide comprehensive email support, ensuring your team's email systems are reliable, secure, and seamlessly integrated with your other tools. This means less downtime and more productive communication for your business.
Simplify Microsoft 365, Streamline Your Systems Navigating Office 365's suite of applications can be overwhelming, especially for SMBs aiming to optimize their operations. Our service demystifies Office 365, customizing its powerful tools to fit your business's unique needs. From setup to ongoing management, we ensure you leverage the full potential of Office 365, enhancing collaboration and productivity across your team.
Protect Your Systems, Manage Internet Traffic Internet browsers are gateways to the digital world, but issues like slow performance, security vulnerabilities, and compatibility problems can disrupt your business. We optimize your browser setup, ensuring fast, secure, and efficient access to web resources. This maximizes online productivity, keeps your data safe, and provides a smoother browsing experience for your team.
Onboard and Offboard Employees Effortlessly Adding new devices to your network can be a technical headache, potentially slowing down your operations. Our onboarding services for devices ensure each piece of hardware is correctly configured, secure, and fully integrated with your existing systems. This smooth process minimizes downtime, letting your team focus on their work with the best tools at their fingertips.

Trust the Experts for Windows Support

Windows Support

Simplify User and Device Management

Managing users and devices doesn’t need to be complicated. Whether you’re onboarding a new employee, rolling out an app to your marketing team, or updating password settings company-wide, TAG streamlines the process to save you time and effort. Our solutions enable employees to set up their devices straight out of the box, no matter where they are. Existing devices are easy to enroll, letting users sign in and get started without delay. Create dynamic user groups based on roles, locations, or teams, and seamlessly import users from platforms like Microsoft Azure Active Directory and Google Workspace.

Stay Up-to-Date & Agile Across Operations

Adaptability can make or break a small business. It’s also the difference between standing out and blending in for larger enterprises. Efficient technology is a crucial part of business resilience. If you’re running slow or outdated computer systems, you’re falling behind. Our IT support team can help you fix that. Whenever we look at your issue, we also take a look at what caused it and what we can optimize. That practice gives you the added benefit of a more future-proof IT system and more future-proof business.
Windows Support

Windows Support For Any Size

Enjoy flexible Microsoft support services no matter the size of your business.
Windows Support

IT Infrastructure Support Like No One Else

Nothing in your IT system can run without a great infrastructure. If no amount of software troubleshooting can fix a pesky IT challenge, your infrastructure might be the problem. Alongside our excellent hardware services, we can assess and improve your infrastructure set up. We’ll look at everything from cable management, to room temperature, to server rack design to ensure everything operates at peak performance. Looking to upgrade? You can also call us. We’re great at installing and configuring IT systems that last.

Windows Support FAQ

How do I access Windows support?

Accessing direct Windows support from Microsoft can be challenging, especially for businesses requiring prompt and specialized assistance. While Microsoft offers a variety of online resources, navigating through these options to find the right support can be time-consuming. For businesses, partnering with a dedicated IT support company ensures direct access to expert guidance, tailored to address specific Windows-related needs efficiently.

Is Windows technical support free?

While Microsoft provides some level of free technical support, including online resources and community forums, more comprehensive support often comes at a significant cost. Paid support plans can be expensive, and finding the right level of assistance for complex issues may require additional investment. Outsourcing your Windows support to a specialized IT company can be a cost-effective solution, offering expert service without the high costs associated with premium Microsoft support plans.

How do I talk to a Microsoft support person?

Talking directly to a Microsoft support person can be a daunting task, often involving long wait times and navigating through automated systems. For businesses, this can lead to extended downtime and frustration. By outsourcing your Windows support, you gain immediate access to dedicated professionals who understand your business needs and provide personalized, efficient solutions without the hassle of dealing directly with Microsoft.

Why should I outsource Windows support?

Outsourcing Windows support offers several advantages, including access to expert knowledge, round-the-clock support, and cost savings on training and infrastructure. It allows your business to focus on core activities while ensuring your Windows systems are managed by specialists. This strategic approach enhances operational efficiency, reduces downtime, and improves overall IT system performance.

What are the benefits of Windows support?

The benefits of Windows support include immediate access to technical expertise, timely resolution of issues, and proactive system management. It ensures your Windows environment is optimized, secure, and up-to-date, minimizing disruptions to your business operations. Additionally, quality support can lead to increased user satisfaction by providing a stable and efficient computing experience for your team.

Industry Partners That Trust TAG for IT Services


This will close in 0 seconds